Privacy Policy

This privacy policy outlines how Balance Point Chiropractic uses and protects any information that you provide when you use this website. Balance Point Chiropractic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Balance Point Chiropractic may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from 1/01/2025.

Information We Collect:

We may collect the following information:

  • Name and job title

  • Contact information including email address

  • Demographic information such as postcode, preferences, and interests

  • Other information relevant to customer surveys and/or offers

Why We Collect This Information:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • Improving our products and services

  • Periodically sending promotional emails about new products, special offers, or other information which we think you may find interesting, using the email address you have provided

  • Contacting you for market research purposes. We may contact you by email, phone, fax, or mail.

  • Customizing the website according to your interests

  • We may provide your information to third-party partners for marketing or promotional purposes, but we will never sell your information.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies:

A cookie is a small file placed on your computer's hard drive. Once you agree, the cookie helps analyze web traffic or alerts you when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring operations to your needs by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to meet customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

Links to Other Websites:

Our website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not have any control over these other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. You should review the privacy statements applicable to the website in question.

Controlling Your Personal Information:

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for a checkbox that you can click to indicate that you do not want the information to be used for direct marketing purposes.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at Drcallie@balancepointchiro.org.

Rest assured that we will never share, sell, or trade your personal information, including phone numbers and SMS consent, with any third parties under any circumstances. Your data remains secure with us. 

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information we hold about you, please write to Drcallie@balancepointchiro.org

If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.